In a previous organization, I acted as an employee representative during a major redundancy process.
I supported people who were at risk, including members of my own team, through a period of fear, anger, uncertainty and frustration. I held regular spaces for employees to share what they were experiencing, gathered their questions and concerns, and brought these back to senior leadership in a constructive and useful way.
I met with leadership weekly, helped them understand the emotional reality on the ground, and translated their responses back to employees in language that felt clearer, calmer and more human.
This experience shaped the work I do now: bridging the gap between leadership intention and employee experience during moments of change.